Contact/ FAQ
If you’ve arrived on this page you likely may still have a question or two about our services.
At the bottom of this page you’ll find our most commonly asked questions.
If the FAQs still haven’t answered your questions, or you’d like to discuss how we can help launch or grow your supplement business please don’t hesitate to reach out to either customer support, or you can reach me on my personal email address below.
Whilst my own supplement businesses are pretty much on autopilot, I do need to show them some love from time to time. I also spend nearly all my days travelling.
For that reason forgive me if I take a few hours to reply as I do reply personally to all emails.
I look forward to partnering with you and guiding you through a successful launch or growth period.
All the best,
Mark
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Mark Madison
Founder and CEO – Your Supplement Business.com
Email: [email protected]
Tori Wright
Head of Client Support
Email: [email protected]
FAQ
Curious about our products, ordering process, or policies? You’re in the right place! We’ve compiled answers to frequently asked questions to make your experience with YourSupplementBusiness.com seamless and enjoyable. If you can’t find the information you’re looking for, our dedicated customer support team is just a message away. Let’s get started on addressing your queries and ensuring you have all the details you need for a confident and informed journey with us!
Do we get anything in the way of documents?
Yes. During the session I will share relevant files and templates, and the supplement manual I give my customers so you can see how I constantly expose them to re-order codes. You also get a recording of the session to refer back to at any time.
Do you need anything from me before we start?
During the call I will give constant strategies, and so if you can tell me the niche/market and product you think you’d like to cater for then I can ensure all my examples are specific to you to make your call super valuable to you. If you don’t yet know, let me help you discover this.
After the call will I have a clear idea of what I need to do and will I be able to do it?
Yes. There are few moving parts to a supplement business, and I promise that by the end of the call you’ll not only know what needs to be done and in what order – but you’ll also be amazed how easy it is and raring to go!
Can we talk about specific ingredients, or what you think of my draft formula during the call?
Yes. I formulate for clients as well as for myself and have a vast knowledge of the various ingredients. If you do have a draft formula written, please share it in advance and I’ll do my homework before our call. If you only have an idea (i.e. ‘A Mushroom blend’) I can offer advice during the call.
After this initial call can we work with you again or even have you help us with the specifics?
Yes. I’ll always be available to help you and there is never any charge for 5 – 10 minutes of my time. If you’d like another full session I reduce we can do calls where we work on specifics for the duration – i.e. “Today we’d like to work on our website’s supplement product page”.
In your experience, would you advise others to start a supplement business?
Yes! When I first started I’ll be honest in saying I only thought about the money. My first $25,000 pay out in 4 weeks did make me cry one time 🙂 But the emails I get from people whose lives I’ve changed with my formula has me crying weekly! It’s great money, and VERY emotionally rewarding.
Can I have access to your 'Contacts' and laboratory/manufacturers, Mark?
Absolutely. During our call I will offer names and contact details of all the people I have used/use to run my supplement business – that have a proven history with me personally of delivering on their promises. I will also share ‘who to avoid’ as there are a lot of frauds out there.
You state 7 days for delivery, can we talk sooner?
Of course we can – subject to availability. The reason I have stated 7 days is so we can arrange a time that’s convenient with you. 7 days gives us time to arrange a date – even if that is tomorrow.