Help & Info
Help & Info
Shipping & Delivery
Last Updated: 17th Nov 2023
Thank you for choosing YourSupplementBusiness.com for your supplement business needs. Our Shipping and Delivery Policy outlines the processes and expectations related to the delivery of our consulting services.
Service Delivery: a. Our consulting services are delivered online, and no physical products are shipped. b. Upon successful completion of the payment process, you will receive confirmation and instructions on how to access your consultation session or materials through the email address provided during the registration or purchase.
Scheduling and Availability: a. Consultation sessions can be scheduled based on the availability of our consultants and your preferred time slots. b. We strive to accommodate your scheduling preferences and will make every effort to provide timely and convenient service.
Communication: a. Any additional instructions, preparatory materials, or session-related details will be communicated to you through the email address provided. b. It is essential to ensure that the email address on file is accurate to receive important updates regarding your consultation.
Refunds and Cancellations: Refunds and cancellations are subject to the terms outlined in our Refund Policy.
Technical Requirements: a. It is your responsibility to ensure that your internet connection, devices, and software meet the technical requirements for the online consultation platform. b. We are not responsible for any technical issues on your end that may impact the quality of the consultation.
Security and Privacy: a. We take the privacy and security of your consultation seriously. All interactions and information shared during the consultation are treated with the utmost confidentiality. Please refer to our Privacy Policy for more details.
Contact Information: If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at [email protected].
By engaging in our online consulting services, you acknowledge and agree to adhere to the terms outlined in this Shipping and Delivery Policy. We appreciate your trust in YourSupplementBusiness.com and look forward to providing you with valuable and insightful consultations.
Returns & Refunds
- Use this section to outline your return policy. For example, this could include instructions for returning an item.
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FAQ
Curious about our products, ordering process, or policies? You’re in the right place! We’ve compiled answers to frequently asked questions to make your experience with YourSupplementBusiness.com seamless and enjoyable. If you can’t find the information you’re looking for, our dedicated customer support team is just a message away. Let’s get started on addressing your queries and ensuring you have all the details you need for a confident and informed journey with us!
Do we get anything in the way of documents?
Yes. During the session I will share relevant files and templates, and the supplement manual I give my customers so you can see how I constantly expose them to re-order codes. You also get a recording of the session to refer back to at any time.
Do you need anything from me before we start?
During the call I will give constant strategies, and so if you can tell me the niche/market and product you think you’d like to cater for then I can ensure all my examples are specific to you to make your call super valuable to you. If you don’t yet know, let me help you discover this.
After the call will I have a clear idea of what I need to do and will I be able to do it?
Yes. There are few moving parts to a supplement business, and I promise that by the end of the call you’ll not only know what needs to be done and in what order – but you’ll also be amazed how easy it is and raring to go!
Can we talk about specific ingredients, or what you think of my draft formula during the call?
Yes. I formulate for clients as well as for myself and have a vast knowledge of the various ingredients. If you do have a draft formula written, please share it in advance and I’ll do my homework before our call. If you only have an idea (i.e. ‘A Mushroom blend’) I can offer advice during the call.
After this initial call can we work with you again or even have you help us with the specifics?
Yes. I’ll always be available to help you and there is never any charge for 5 – 10 minutes of my time. If you’d like another full session I reduce we can do calls where we work on specifics for the duration – i.e. “Today we’d like to work on our website’s supplement product page”.
In your experience, would you advise others to start a supplement business?
Yes! When I first started I’ll be honest in saying I only thought about the money. My first $25,000 pay out in 4 weeks did make me cry one time 🙂 But the emails I get from people whose lives I’ve changed with my formula has me crying weekly! It’s great money, and VERY emotionally rewarding.
Can I have access to your 'Contacts' and laboratory/manufacturers, Mark?
Absolutely. During our call I will offer names and contact details of all the people I have used/use to run my supplement business – that have a proven history with me personally of delivering on their promises. I will also share ‘who to avoid’ as there are a lot of frauds out there.
You state 7 days for delivery, can we talk sooner?
Of course we can – subject to availability. The reason I have stated 7 days is so we can arrange a time that’s convenient with you. 7 days gives us time to arrange a date – even if that is tomorrow.